FAQs
Ordering
I would like to give Mavis as a gift.
In the checkout process we offer you the gift option to receive a special gift bag with your shipment.
How can I place an order?
You can place your order on our website, make the payment online and you will receive your order at the address indicated by you.
Can I add a personal message to my gift?
Yes, you can add a personal message to your gift during the checkout process. The message will be included inside the box shipped to you.
I have not received an email confirming my order.
If you have any questions, please contact us via the “Contact us” section.
Where can I find my order number?
In the order confirmation sent to the email address provided by you.